FAQ

What do you mean by "We will beat any written quote"?
We will beat any written quote from another rental company for the same vehicle, the same dates with the same options and terms.


What does it mean "No Hidden Fee"?
The majority of rental companies advertise a basic rental price, excluding insurance excess reduction, kilometres, additional driver fees and administration fees. At Ausfleet Rentals the price we quote you is the price you pay - you don’t have to worry about any surprises at the end of the rental.


Do I still have to pay the insurance excess fee if I am not at fault in an accident?
No. As long as you report the incident within 24 hours and we agree that you are not liable for the collision, you will not have to pay.


What is "Free Delivery to your location"?
At Ausfleet we aim to make your rental experience less stressful and more convenient. Rentals for three days or more, can book and have the vehicle delivered to their door .*


What savings and benefits do you provide for long-term rentals?
Our long term rental program is tailored to suit each individual’s needs. You tell us your requirements and we will try our best to accommodate your needs- Please call us on 1300 AUSFLEET


Are there any restrictions on where I can drive the rental vehicle?
No, as long as you notify us prior to renting the vehicle and this is noted on the Rental Agreement at the time of renting. Please see our "terms and conditions" link at the bottom of the page.

2017 Ford Mustang

For a full and comprehensive explanation, please read our terms and conditions. Or, Feel free to give us a call and one of our friendly team members will be happy to assist you.